Your Questions are Important to Us

Our most frequently asked questions

Below are some of our most commonly asked questions and their corresponding answers, however, this list is in no way complete. Please let us know if you have questions that are not answered here. We want to hear from you!

Use our contact form to send us an email and we will answer promptly. (Be sure to check your Spam folder as we are probably not on your trusted conversations list yet!) However, if you’d rather speak to one of our representatives, feel free to call us at (903) 729-0612 during regular business hours.

Our team plans the monthly menu in consultation with a registered dietitian.

Our wonderful kitchen staff cook and prepare the meals fresh every day, Mondays through Fridays, in the commercial kitchen at our Palestine office.

Tri-County Meals on Wheels volunteers deliver hot meals to senior and disabled neighbors between the hours of 10:30 a.m. and 1:00 p.m. Monday through Friday. There are no weekend deliveries. Each route has approximately 10 stops and takes approximately one hour to complete. Volunteers pick up meals at our meal drop sites in Anderson, Cherokee or Rusk Counties.

Contact Camille Graham at (903) 729-0612 or

You can deliver as often as you’re available. You can have a set schedule or serve as a substitute driver.

You need access to a personal vehicle, whether you’re the driver or the passenger. It’s fun to deliver with a friend or family member, so share the love and deliver hope to our seniors together!

Meals are only provided Monday through Friday at lunchtime. Occasionally, we will schedule service projects that take place outside of our delivery window. These projects will be posted as available on the Volunteer page and on Facebook. If you have an idea for a service project to benefit our seniors, let us know!

We can accept financial donations (cash, check, online) and in-kind donations of new box fans, space heaters, and full size toiletry products. Contact Lois at (903) 729-0612 or for more information.

We provide congregate meals in Anderson County, and home delivered meals in Anderson, Cherokee, and Rusk Counties.

To be eligible, you must be 60 years of age or older, reside in Anderson, Cherokee or Rusk Counties, and have a chronic disability that prevents you from shopping for food and/or preparing meals to meet your nutritional needs. Individuals under 60 may also qualify if certain criteria are met. Contact Camille at (903) 729-0612 to begin your application process by phone.

Due to food safety regulations, we are unable to leave any meals unattended. Each meal must be received in person by the client or their designated representative.

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